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Call us: (234) 109-6666

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E-Commerce and Digital Transactions

Bin Nakhira & Partners supports e-commerce platforms and digital enterprises in addressing regulatory challenges and ensuring seamless compliance with UAE laws.

Securing Legal Clarity for Online Businesses

The rapid growth of e-commerce in the UAE has introduced a range of legal challenges, from protecting consumer rights to managing online payment disputes. Businesses must navigate the Federal Law on Electronic Transactions, consumer protection laws, and data privacy regulations to operate effectively in the competitive digital market.

Our Expertise
Key Points
Clients We Assist
Frequently Asked Questions
Get a Consultation
+971 2 633 9933
+971 2 633 9933
+971 2 633 9933
Our Expertise

Comprehensive Legal Support for Digital Transactions

Our firm advises online retailers, payment processors, and digital marketplaces on creating legally sound frameworks that foster trust with customers. We draft and review terms of service, privacy policies, and vendor agreements, ensuring alignment with UAE regulatory standards. Additionally, we represent clients in disputes arising from online transactions, cybersecurity breaches, and advertising violations, helping them safeguard their operations and reputation in the digital ecosystem.

By understanding the unique challenges of the digital economy, we help clients maintain compliance and resolve conflicts, enabling them to focus on growth and innovation.

Terms and Policies Drafting

Preparing clear and enforceable terms of service, privacy policies, and user agreements for e-commerce platforms.

Payment and Refund Disputes

Resolving conflicts between buyers, sellers, and payment processors over refunds, chargebacks, and failed transactions.

Consumer Protection Compliance

Advising businesses on meeting UAE regulations related to transparency, warranties, and refunds.

Cybersecurity and Data Management

Providing legal guidance on managing customer data securely and responding to breaches.

Digital Marketing Compliance

Ensuring online advertising and marketing strategies align with UAE laws.

Sectors We Assist

Providing Tailored Support Across Digital Markets

Online Retailers

Advising retailers on regulatory compliance and resolving disputes to enhance customer confidence.

Payment Gateways

Providing legal solutions for payment processors in cases of disputes, fraud, or regulatory inquiries.

Digital Marketplaces

Representing platforms in conflicts involving vendor agreements, customer claims, and IP rights.

Start-Ups and Entrepreneurs

Guiding new businesses through the complexities of launching and managing online operations in compliance with UAE laws.

Regulatory Guidance
Helping businesses understand and comply with UAE laws governing online trade.
Dispute Resolution
Providing solutions for disputes arising from payments, refunds, or customer complaints.
Data Security Compliance
Advising on secure data management and responding to cybersecurity incidents.
how it work?

Our Consulting Process

We provide the best services, ensuring your outstanding growth

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1

Discussion

We meet customers in set place to discuss the details about needs and demands before proposing a plan.
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2

Ideas & concepts

Our experts come up with all kinds of ideas and initiatives for delivering the best solutions for IT services chosen.
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3

Testing & Trying

After agreeing on the ideas and plans, we will conduct as scheduled and give comments on the results.
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4

Execute & install

Once the final plan is approved, everything will be conducted according to the agreed contract.

Contact us

Abu Dhabi
2nd Floor, SJ Tower, 18th Street
+971 2 633 9933
Dubai
Office 1610, 16th Floor, Iris Bay Tower, Business Bay
+971 4 332 3231

Frequently Asked Questions

Some frequently asked questions about the service that you may have questions about

What licenses are required to start an e-commerce business in the UAE?

E-commerce businesses require a trade license issued by the relevant authority, such as the Department of Economic Development or a free zone authority.

Are electronic contracts legally valid in the UAE?

Yes, electronic contracts are recognized under UAE law, provided they meet the requirements of authenticity and mutual consent.

What are the data protection requirements for e-commerce platforms?

Platforms must comply with the UAE’s Personal Data Protection Law by obtaining user consent and implementing measures to secure stored data.

How can online businesses resolve customer disputes?

Disputes can often be resolved through negotiation or mediation, and unresolved cases may be escalated to consumer protection authorities.

What legal risks do digital marketplaces face?

Risks include disputes over intellectual property, regulatory compliance, and conflicts between vendors and customers.
Contact us for more information
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Legal Services

About us

Insights

Contact Us!

Abu Dhabi: 2nd Floor, SJ Tower, 18th Street, Abu Dhabi.

+971 (0)2 633 9933

Dubai: Office 1610, 16th Floor, Iris Bay Tower, Business Bay, Al Mustaqbal St.

+971 (0)4 332 3231

Mail: [email protected]

Mon – Fri: 8.00am – 18.00pm / Sat & Sunday : Closed

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